Customer Care: Real Life Example

Hi All,

All these days we keep hearing stories of how we should do our bit to complain for whatever wrong happens around us. On a small and personal level this happened with me in the month of April, 2010.
Just felt like sharing with you all.

Please click here to find the complete conversation: -
https://docs.google.com/viewer?a=v&pid=explorer&chrome=true&srcid=0Byr2TtvnEk9nNDllNDZmOWQtN2Q4Ny00NmRmLWFlY2QtZGI0ZjNiM2QyY2Q5&hl=en&authkey=CKHg25sB

( All the mails from my side were sent by my mobile, the one with which you all are familiar with.)
:) :) :) :) :) :) :) :) :) :) :) :)
Whatever is being written here are the personal views of the author him/her self and are subjected to agreement or disagreement.And a request to all members, Please share your views !!